FAQ

BEFORE ORDERING

Yes, all of our wallpapers are made to order, and we’re happy to tailor any design to your wall dimensions. Whether you need a full wraparound mural, specific panel lengths, or even slight color adjustments, simply contact us with your request. We’ll guide you through the process and provide a personalized order link.

  • Textile: Experience a touch of luxury with our premium textile wallpaper, featuring a rich, fabric-like finish for a warm and elegant atmosphere.
  • Vinyl Non-Woven: Our durable Vinyl Non-Woven material offers a classic, smooth finish and is easy to apply with paste, making it ideal for long-lasting beauty.
  • PVC Free Peel & Stick: Perfect for a quick and stylish update, our eco-friendly PVC-Free Peel & Stick wallpaper has a smooth, matte finish for easy, damage-free application.
  • Textured Peel & Stick: Add depth and character to your walls with our Textured Peel & Stick wallpaper, featuring a beautiful tactile surface for a sophisticated, high-end look.

We utilize state-of-the-art HP Latex printing technology and GREENGUARD certified UV inks. All our materials are certified to ensure the highest standards of quality, safety, and durability for your space.

Yes! For mural wallpapers, always measure the full width and height of the wall(s), including any trims or molding. If you're unsure, contact us. We’re happy to calculate how many panels you need and send a direct order link based on your layout.

Absolutely. We understand that seeing and feeling the wallpaper in person can make all the difference. You can order standard samples directly from each product page for a small fee. These are printed on demand and shipped within two business days.

If you're looking for a specific material type or a customized sample for a commercial project, feel free to email us. We offer material swatches and tailored samples for trade professionals.

SHIPPING & RETURNS

Wallpapers are carefully packed in stapled cardboard mailing tubes to prevent creasing. We recommend unrolling the wallpaper as soon as you receive it to let it relax before installation.

Since every wallpaper is custom-made to order, we do not accept returns or exchanges. However, if your item arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos so we can arrange a replacement at no extra cost.

We offer free express worldwide shipping on all orders. Typical delivery times are:

  • Europe: 1–3 business days
  • United States: 2–5 business days
  • Rest of the world: Varies by location.

If you have an urgent deadline, feel free to contact us at admin@ateliermerien.com and we’ll do everything we can to meet your timeline.

CORPORATE & COLLABORATIONS

Absolutely! Our wallpapers are designed to enhance any indoor environment, from offices and restaurants to hotels and retail stores. For projects involving high-traffic areas, we offer custom solutions with commercial-grade durability and safety ratings. Please reach out to us directly to discuss your commercial project.

Yes! We proudly support interior designers, architects, and other trade professionals. We offer exclusive pricing and personalized assistance. Please reach out to us to learn more about our trade program and to register for an account.